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Guardian empowers techs to help ensure customer satisfication

March 19, 2014Tess Nacelewicz

When you think about it, all the marketing and sales work a security company does can be largely undone if that company's technician makes a bad impression at an install or service call. Guardian Protection Services, based in Warrendale, Pa., believes that the interaction between technicians and customers is so vital that it has added a new field service management system designed to empower technicians and help them be more productive. Here's more of what Guardian announced today about how its selection...

Armstrong Group of Companies, Eric Aulbach, ETAdirect, Guardian Protection Services, TOA Technologies, Yuval Brisker