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Residential

ADT warns of rise in deceptive sales practices

May 31, 2016Paul Ragusa

SALT LAKE CITY—With the summer door-knocking season upon us, the Better Business Bureau held a news conference here May 25 to address the fact that a handful of Utah home security companies are responsible for the majority of questionable sales practices occurring within the security industry. Of the 600,000 consumers nationwide who turned to the BBB to find out about home security companies, “What they complain about, far too often, is that the sales person who knocked on their door...

Better Business Bureau, Jane Driggs, Jay Hauhn, Merlin Guilbeau, The Monitoring Association (TMA)

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