Tag: The Monitoring Association (TMA)
Orange County, N.C., ECC goes live with TMA’s Automated Secure Alarm Protocol
August 2, 2024SSN Staff
MCLEAN, Va.—The Monitoring Association (TMA) announced that the Orange County Emergency Services, Public Safety Communications Division became the 146th Emergency Communications Center (ECC) in the United States and the 14th in the state of North Carolina to implement the Automated Secure Alarm Protocol (ASAP).
Launched in 2011 as a public-private partnership, TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring...
Buncombe County ECC goes live with TMA’s Automated Secure Alarm Protocol
July 11, 2024SSN Staff
MCLEAN, Va.—The Monitoring Association (TMA) announced that the Buncombe County Public Safety Communications Center (BCPSC) became the 145th Emergency Communications Center (ECC) in the United States and the 13th ECC in the state of North Carolina to implement the Automated Secure Alarm Protocol (ASAP).
Launched in 2011 as a public-private partnership, TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring centers...
TMA releases comprehensive operator training for AVS-01 Standard
July 1, 2024SSN Staff
MCLEAN, Va.—The Monitoring Association (TMA) has announced the launch of its AVS-01 Alarm Validation Scoring Standard online training, an interactive three-module course.
Developed primarily for monitoring center operators and delivered online, the dynamic course provides a comprehensive introduction to the AVS-01 Standard; illustrates the standard’s measurable alarm level classifications; demonstrates the call handling process; and explains the importance of public safety and law...
NMC renews TMA Five Diamond Monitoring Center designation
June 30, 2024SSN Staff
VIENNA, Va.—The Monitoring Association (TMA) announced that National Monitoring Center (NMC) has renewed the prestigious “TMA Five Diamond Monitoring Center” designation.
This designation is granted annually to monitoring centers that satisfy all the requirements of the “five points of excellence:”
Commitment to ongoing job-related education and testing by having 100% of its monitoring center operators certified using the TMA online training series...
TMA now accepting applications for DEI Leadership Award
May 29, 2024Cory Harris, Editor
MCLEAN, Va., and YARMOUTH, Maine—The Monitoring Association (TMA) and Security Systems News (SSN) have announced that the application period for the third annual TMA/SSN Diversity, Equity, and Inclusion (DEI) Leadership Award is now open.
The goal of the award, which was established in 2022, is to promote and foster a more inclusive workforce throughout the security industry. The award will be given to a company that demonstrates a commitment to DEI policies and programs...
Florida ECC goes live with TMA’s Automated Secure Alarm Protocol
May 21, 2024SSN Staff
MCLEAN, Va.—The Monitoring Association (TMA) has announced that the Palm Beach County Fla. Sheriff's Office became the 144th Emergency Communications Center (ECC) in the U.S. and the 11th in the state of Florida to implement TMA’s Automated Secure Alarm Protocol (ASAP).
Launched in 2011 as a public-private partnership, TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring centers to ECCs.
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TMA appoints Becht new co-chair for NextGen committee
May 14, 2024SSN Staff
MCLEAN, VA – The Monitoring Association (TMA) announced that it has appointed Amy Becht to the co-chairmanship of its NextGen Committee.
In this role, Becht joins seated Committee Co-Chair Jessica Lambert, AvantGuard Monitoring Centers, in leading the committee. Becht is currently the director of monitoring for Vivint Smart Home.
“Through programs like NextGen, newer professionals can gain valuable insights, industry-specific knowledge, and leadership skills that can accelerate...
WHIRC earns Five Diamond certification from TMA
May 8, 2024SSN Staff
ROCKFORD, Minn. — WH International Response Center (WHIRC) recently renewed its “TMA Five Diamond Monitoring Center” designation from The Monitoring Association (TMA) for the 21st straight year.
WHIRC first earned the “Five Diamond” designation in 2004. It is granted annually to monitoring centers that satisfy all the requirements of the “five points of excellence.” These are:
Commitment to ongoing job-related education and testing by having 100%...
Per Mar Security earns Five Diamond certification from TMA
May 7, 2024SSN Staff
DAVENPORT, Iowa – Per Mar Security Services, a residential and commercial security solutions provider, has received the prestigious “Five Diamond Certification” from The Monitoring Association (TMA).
Five Diamond Certification is granted to monitoring centers that meet the five points of excellence:
Commitment to ongoing job-related education and testing by having 100% of its monitoring center operators certified using the TMA online training series on industry best...
ADT – Knoxville, TN receives TMA Five Diamond Monitoring Center designation
April 26, 2024SSN Staff
VIENNA, Va. – The Monitoring Association (TMA) has announced that ADT – Knoxville, TN has received the prestigious TMA Five Diamond Monitoring Center designation, granted annually to monitoring centers that satisfy all of the requirements of the “five points of excellence.”
TMA noted that the five points of excellence are:
Commitment to ongoing job-related education and testing by having 100% of its monitoring center operators certified using the TMA online...