Tag: Matthew Ladd
Surviving and thriving while adapting to the new norm
January 20, 2021Cory Harris, Editor
YARMOUTH, Maine—While the COVID-19 pandemic has presented security systems integrators with a number of challenges during these unprecedented times, many are adapting their own businesses to survive and thrive during the pandemic, changing the way they interact with customers and serve their ever-changing needs when working on projects.
In spite of the challenges that integrators are facing during COVID-19, they are meeting these challenges head-on in order to successfully operate, finding...
The Protection Bureau moves into Virginia
August 19, 2015Martha Entwistle
Systems integrator The Protection Bureau has opened a new branch office in Richmond, Va.
I talked to Matthew Ladd, CEO of The Protection Bureau, about the new office today. “We had an opportunity that came to us with people in Richmond who wanted to work for the Protection Bureau,” he said. The integrator has 152 clients in the area and has had “an ongoing service need in region,” he said.
“It was the perfect fit and opportunity. It made sense to open a branch office...
Force Security: Audio and video verification essential
July 2, 2014Martha Entwistle
MANASSAS, Va.—Force Security president Ken Kocher is a former cop who believes audio and video verification are essential elements of an effective security system.“If a customer doesn't want a verified system, we walk away,” Kocher told Security Systems News. If a potential customer insists on an intrusion-only system, “I make them sign a waiver that says they understand this is only a reactive system,” he said.Less than one percent of Kocher's customers opt for the...
Integrators eye iris recognition once more
September 17, 2013Martha Entwistle
YARMOUTH, Maine—Iris recognition technology is highly reliable and it's been available for years. But until recently, it's also been high priced and a technology that some people are uncomfortable interacting with. As a result, iris recognition's use in recent years has been limited to high-security locations such as hospital laboratories and data centers or niche applications where other biometrics, such as fingerprint, won't work.However, as prices plunge and the technology becomes less invasive,...
Employee initiatives increase profits at The Protection Bureau
April 24, 2013Martha Entwistle
EXTON, Pa.—Sharing business metrics with employees and seeking input on ways to be more efficient has increased profitability for The Protection Bureau, an integrator based here.“We have a huge wall on our office filled with graphs and metrics and the employees are challenged to look at them and come back to us with suggestions,” explained Matthew Ladd, CEO and president of The Protection Bureau. “The results have been amazing,” Ladd said. For example, an initiative...
ISC West 2013: Day 1 & 2
April 12, 2013Martha Entwistle
Lots of people on the show floor on Wednesday! 29,900 square feet of exhibit space and 1003 booths, is what I heard.
Wednesday started for me with the Axis Press Breakfast, where the network camera company introduced three new cameras and an upgraded Axis Camera Companion. In 2012, there were 60,000 downloads of the software, according to Axis' Fredrik Nilsson.
The cameras of the future will be customized for customers with apps, the same way we currently customize our smartphones, Nilsson...
Security-Net: Making national accounts work for everyone
July 18, 2012Martha Entwistle
EXTON, Pa.—In existence for nearly 20 years, Security-Net is a $388 million national integration company made up of 19 independent integrators. Nineteen independent companies working together makes for a formidable national accounts provider, executives from member companies tell Security Systems News.“There are no weak branch offices,” said Matthew Ladd, CEO of The Protection Bureau.The company has an impressive list of national account customers including Sallie Mae, a project...
Charlotte integrator expands into fire, grows geographically
March 7, 2012Martha Entwistle
CHARLOTTE, N.C.—By the end of 2012, Enterprise Security Systems, a PSA Security systems integrator based here, expects to have two major strategic initiatives well under way: creating a new office in the Raleigh area and expanding into the fire business.Kurt Kottkamp, president of ESS, is a member of a PSA Security “PEG” (Peer Education Group) and said he's had a lot of help from his PEG colleagues as his company undertakes expansion plans.“Our company is much younger and...