Tag: stages
AvantGuard offers hybrid monitoring options
February 8, 2017Spencer Ives
OGDEN, Utah—AvantGuard Monitoring is now offering dealers several new monitoring options, including redundant monitoring capabilities, providing the back end to local operators, and part-time monitoring for an account base.
“Hybrid monitoring, in many ways, allows you to outsource the pieces of your monitoring that you may or may not want to do, whether it be the technology side or complete redundancy, and lean on a third party monitoring platform such as AvantGuard,” Justin...
UCC completes Stages conversion, mobile app for dealers
March 12, 2014Leif Kothe
SAN ANTONIO—The big milestone early in 2014 for United Central Control, a wholesale monitoring provider based here, is the now-complete conversion to Stages, a technology platform from Secure Global Systems that Tracey Ritchie, vice president and general manager of UCC, calls an “investment towards the future.”The completed adoption of the platform caps off a complex, three-year process—one of which was spent implementing and then troubleshooting the system to ensure it ran...
Vivint transfers all its accounts to stages automation platform
March 31, 2011Daniel Gelinas
PROVO, Utah—Vivint announced on March 17 that it was in the process of transferring all of its more than 500,000 monitored accounts to Secure Global Solutions' stages central station automation platform. Vivint expects to have the transfer completed by the end of April, with both of Vivint's monitoring centers going through the switch over.
What prompted the move?
“Stages simplifies the job of our dispatchers, allowing them to focus on providing the exceptional service we require,”...
AvantGuard converts all accounts to SGS' stages platform
February 3, 2011Daniel Gelinas
OGDEN, Utah—AvantGuard Monitoring Centers has converted all of its 110,000 accounts to the stages central station platform from SGS. The move was started on Jan. 18 and completed on Feb. 2 and, according to AvantGuard president Josh Garner, went off without a hitch.
“This was a huge undertaking, but our preparation has made for a very smooth transition. When it came time for game day, we had rehearsed what would happen numerous times. There were no surprises, and really no hiccups to...