Tag: Emergency Communications Center (ECC)
Michigan county first to implement Eagle Eye emergency service
August 27, 2024SSN Staff
HOWELL, Mich. —Community members in Livingston County, Michigan, have deployed technology that turns their standard security cameras into a resource for 911 Emergency Communications Center telecommunicators via Eagle Eye Networks’s 911 Emergency Security Camera Sharing.
“It’s all about response time: The key to saving lives, curtailing damage and rapidly resolving an emergency of any kind–whether it’s a natural disaster, fire, mass shooting or other criminal...
Survey - 96% of parents want to mandate camera sharing during K-12 emergencies
August 8, 2024SSN Staff
AUSTIN, Texas—A survey commissioned by Eagle Eye Networks reveals that an overwhelming majority (96%) of K-12 parents in the United States support a mandate requiring schools to share security cameras with 911 communications centers during emergencies.
A federal mandate was preferred by 56% of parents, 29% wanted a community-level requirement, and 11% favored a school district mandate.
Camera Sharing is a new technology that gives Emergency Communication Center (ECC) telecommunicators...
Orange County, N.C., ECC goes live with TMA’s Automated Secure Alarm Protocol
August 2, 2024SSN Staff
MCLEAN, Va.—The Monitoring Association (TMA) announced that the Orange County Emergency Services, Public Safety Communications Division became the 146th Emergency Communications Center (ECC) in the United States and the 14th in the state of North Carolina to implement the Automated Secure Alarm Protocol (ASAP).
Launched in 2011 as a public-private partnership, TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring...
Buncombe County ECC goes live with TMA’s Automated Secure Alarm Protocol
July 11, 2024SSN Staff
MCLEAN, Va.—The Monitoring Association (TMA) announced that the Buncombe County Public Safety Communications Center (BCPSC) became the 145th Emergency Communications Center (ECC) in the United States and the 13th ECC in the state of North Carolina to implement the Automated Secure Alarm Protocol (ASAP).
Launched in 2011 as a public-private partnership, TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring centers...
Mission Critical Partners, Amazon collaborating to support 911
June 25, 2024SSN Staff
STATE COLLEGE, Pa.—Mission Critical Partners (MCP) announced that it will collaborate with Amazon Web Services (AWS) to drive implementation of Amazon Connect into emergency communications centers (ECCs), also known as public safety answering points (PSAPs) and 911 centers, across the United States.
MCP noted that an acute staffing shortage is afflicting ECCs from coast to coast. According to the International Association of Emergency Dispatch (IAED), the average vacancy rate...
Florida ECC goes live with TMA’s Automated Secure Alarm Protocol
May 21, 2024SSN Staff
MCLEAN, Va.—The Monitoring Association (TMA) has announced that the Palm Beach County Fla. Sheriff's Office became the 144th Emergency Communications Center (ECC) in the U.S. and the 11th in the state of Florida to implement TMA’s Automated Secure Alarm Protocol (ASAP).
Launched in 2011 as a public-private partnership, TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring centers to ECCs.
Palm...
RGB Spectrum announces release of latest eBook
February 2, 2024SSN Staff
ALAMEDA, Calif. – RGB Spectrum, a provider of mission-critical video for real-time decision support, has announced the release of its latest eBook, "Better Ergonomics and Workflow for Emergency Communications Centers.”
This latest eBook from RGB Spectrum delves into the crucial role of ergonomics in enhancing efficiency and productivity within Emergency Communications Centers (ECCs).
Key highlights from the eBook include:
•RGB Spectrum's Unique Focus: Explore how...
Two new ECCs go live with TMA’s Automated Secure Alarm Protocol
January 25, 2024SSN Staff
MCLEAN, Va.—The Monitoring Association (TMA) announced that the Glenview, Ill., Public Safety Dispatch Center and the City of Allen, Texas, Police and Fire Communications became the 140th and 141st Emergency Communications Centers (ECCs) in the U.S. to implement TMA’s Automated Secure Alarm Protocol (ASAP).
Launched in 2011 as a public-private partnership, TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring centers...
Fourth Maryland ECC goes live with TMA’s Automated Secure Alarm Protocol
August 3, 2023SSN Staff
MCLEAN, Va.—The Monitoring Association (TMA) has announced that the Queen Anne’s County, Md., Emergency Services is the 131st Emergency Communications Center (ECC) in the United States to implement TMA’s Automated Secure Alarm Protocol (ASAP).
Launched in 2011 as a public-private partnership, TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring centers to Emergency Communication Centers. ...