“40 under 40” Class of 2019 — Jonathan Ng, 35

Commander of Field Operations, The Music Center
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Friday, November 1, 2019

For over six years, Jonathan Ng has used his military background and master’s degree to excel in the security industry. “I learned observational, analytical and tactical skills,” Ng said, adding that security challenges, from personnel issues to potential disasters, are what keep him interested and growing within the industry.

As Commander of Field Operations, Ng is in charge of overseeing the 24/7 daily security operations of The Music Center, 80+ full-time personnel and investigations/interrogations, and coordinating and accommodating the security needs of performers and resident companies. “My coverage area spans approximately 23 acres, consisting of four theaters, a plaza and a park, bringing in around two million visitors a year,” explained Ng. 

Among all the security trends today, Ng identified the rising sophistication of threats that piggy-back off technological advancements as the greatest. “All technological advances have direct effects on physical security, which is going to force physical security to be more educated, trained, skilled and flexible in order to anticipate possible threats,” he said.

He also noted that security managers need to be more sophisticated in their understanding of technology advancements. Take drone technology as an example. “There are so many possible applications, making it seem like law makers and industries are trying to catch up to its potential,” said Ng.

When the general public thinks of security, according to Ng, they do not think of the possibility of a stable, long-term career because of certain stigmas. “Today’s security workforce demands more young people to be skilled in observation, the ability to analyze a situation and make difficult decisions, all while exemplifying great customer service in an increasingly hostile world,” he said. “To get them [young, diverse individuals] through our doors, show them security can be a career through steady pay and more educational opportunities.”