Tag: home security
Simplisafe rolls out early-access live guard outdoor service
April 23, 2024Ken Showers, Managing Editor
BOSTON – Home security company SimpliSafe has announced it will give select customers early access to its live guard outdoor protection service.
SimpliSafe says its new monitoring service introduces a double-layer approach to home security, combining the power of artificial intelligence technology with a team of expert monitoring professionals to prevent crime before it happens. The new service builds on the company’s recently launched 24/7 live guard protection.
“For...
Brinks Home introduces Vacation Watch and Package Detection
April 16, 2024SSN Staff
DALLAS – Brinks Home announced two new firmware update features for its home security platform, Vacation Watch and Package Detection.
Vacation Watch allows homeowners to seamlessly create temporary “Escalated Events” rules via the Brinks Home website or mobile app to automatically enable recording while away. Package Detection ensures homeowners are the first to know when a package is delivered.
With Vacation Watch and Package Detection, Brinks said that customers can experience...
Vivint named “Home Security Company of the Year” at IoT Breakthrough Awards
January 30, 2023SSN Staff
PROVO, Utah – Vivint Smart Home Inc. has been riding high after a boost to its stock performance in the past month following the announcement of its acquisition by NRG Energy Inc. Now it adds another feather in its cap thanks to IoT Breakthrough.
Vivint has been named the “Home Security Company of the Year” in the Seventh Annual IoT Breakthrough Awards Program. IoT Breakthrough is an organization that recognizes top technologies, companies, and products related to the...
Lindo upgraded Dual Camera Video Doorbell now available
December 28, 2022SSN Staff
DOVER, Del. – Smart home security brand Lindo announced that its Kickstarter-backed Dual Camera Video Doorbell was successful and is now available for purchase on Amazon.
Featuring two cameras facing the doorway and downward to remove blind spots, the Dual Camera Video Doorbell reached its funding goal in September and managed its scheduled delivery to backers who provided good feedback for the product.
As a result, Lindo has upgraded its camera with the following...
SimpliSafe honors home defenders with LTD signage for National Dog Day
August 17, 2022Ken Showers, Managing Editor
BOSTON – Home security system maker SimpliSafe is offering up a selection of unique yard signs honoring Home Security’s original protector.
August 26 was National Dog Day, and SimpliSafe has six unique limited edition yard signs that celebrate dogs as home protectors and are available free of purchase at SimpliSafe.com/DogDay while supplies last.
"As the experts in home protection, we uniquely know what it takes to protect our customers and the lives they've built," said...
Home security concerns on the rise, study shows
December 28, 2021SSN Staff
DALLAS—A new whitepaper from Parks Associates, produced in partnership with Xfinity Home, reveals 27 percent of U.S. broadband households report far more concern now about the physical security of home than five years ago. That number rises to 43 percent among households with children.
“The uncertainty caused by the pandemic has heightened consumer anxiety about the safety and security of their families and homes and expanded the volume and type of consumers searching for safety-related...
The importance of customer satisfaction and how to increase it
October 30, 2019Ginger Hill
Yesterday's J.D. Power 2019 Home Security Satisfaction Study that includes both professionally (pro) installed and DIY home security systems got me to thinking about the importance of customer satisfaction as it pertains to the security industry.
The study, based on responses from 5,289 customers, fielded during July and August of 2019, measured customer satisfaction with home security based on the following: billing and payment; customer service; price; professional monitoring; purchase and...
Amazon shakes up home security business
May 2, 2018Paul Ragusa
Amazon announced last week that it is jumping into the home security business—with both feet I might add—with the unveiling of five security packages for both homeowners and renters. What is most interesting about this announcement, though, is Amazon's go-to-market strategy, which involves no monthly fees, just an upfront cost for the equipment package. Plus, all five equipment packages include free installation and visits from Amazon smart home experts to go over what is the best fit...
Amazon deal has familiar Ring to it
February 28, 2018Paul Ragusa
SEATTLE—Amazon has agreed to buy video doorbell maker Ring, the companies announced on Tuesday, a move that makes sense for both Amazon and Ring on many levels. The deal, which Reuters was reporting at more than $1 billion, is Amazon's second acquisition in the security space in just the last few months, as the company purchased security camera provider Blink for $90 million in December.
Amazon is expected to continue—and build on—the Ring brand, as it has with some of its other...
Smart home adoption to benefit security
July 20, 2016Paul Ragusa
DALLAS—Market research firm Parks Associates, based here, is predicting that an increase in smart home controllers will help drive the increased adoption of home security systems—moving the penetration rate of home security systems past the 20 percent mark up to 26 percent by 2020.Parks Associates estimates that by 2020 more than 50 percent of U.S. broadband households will have a smart home controller, up from 13 percent in 2015, and 24 percent will have an IP camera, up from just under...