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Talking keypads and panels with Chip Shiver

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07/07/2014

DAYTON, Ohio—It’s safe to say that Chip Shiver, president of Sonitrol SW Ohio and Shiver Security Systems, got into the industry a bit earlier than most. “I guess you could say I was born into it,” he told Security Systems News. Shiver’s father started Sonitrol of Southwest Ohio in 1971, based here, and since then Shiver has been involved “on and off since day one.”

Five Questions: Lynde Bailey

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07/01/2014

Lynde Bailey is the new Midwest regional sales manager for SDI Specialized Fire Products, a New Jersey-based fire company that specializes in fire and security testing solutions. She has more than 10 years experience in the fire alarm industry. In her new position, she is charged with spearheading expansion and growth in the market and she also will play a key role in developing innovative industry initiatives and offerings from SDI. Security Systems News caught up with Lynde in May and asked her five questions:

Are integrators about to board the train?

A railroad safety committee is evaluating the safety and investigative use of cameras, recording devices in locomotive cabs
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06/25/2014

WASHINGTON—The Security Industry Association is backing the development of standards that would address the installation and use of inward- and outward-facing cameras and recording devices on locomotive train cabs.

Specifically Speaking with MCG Cx Services' Dave Miller

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06/24/2014

In this Specifically Speaking Q-and-A, security consultant Dave Miller, principal with MCG Cx Services of Newberg, Oregon, talks about his business.

Customer service and the Internet of Things

Readers say diagnostic tools and IT training for technicians is key to customer satisfaction
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06/18/2014

YARMOUTH, Maine—The Internet of Things phenomenon has left few industries untouched, and security is no exception. While the connected home has opened up a virtually limitless frontier for RMR, it has also spawned new demands for training and customer service that companies would do well to consider if they hope to minimize attrition.

Five questions: Bryan Wagner

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06/18/2014

Bryan Wagner is the new vice president of New York City-based SecureWatch24. Security Systems News caught up with Bryan recently and asked him five questions.

Specifically speaking: Christopher Grniet

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06/16/2014

Specifically Speaking features Q-and-A with a different security consultant every month. In June, we spoke to Christopher Grniet, regional vice president at Guidepost Solutions in New York.

Talking keypads and panels with Brandon Savage

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06/11/2014

NEWTOWN SQUARE, Pa.—While in college at Brigham Young University, Brandon Savage, senior VP of customer experience and operations, Alarm Capital Alliance, was introduced by one of his professors to Chad Christofferson, who had won the business school’s entrepreneur of the year award for his startup company, SafeHome Security.

SSN seeks nominees for ‘20 under 40’ Class of 2014

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06/11/2014

YARMOUTH, Maine—Who will lead the security industry tomorrow? We can have a pretty good idea based on the performance of certain young standouts in the industry today.

Disaster recovery within 15 minutes at Delta

Duplicate site and drills ensure business continuity
 - 
05/28/2014

ATLANTA—If Delta Air Lines’ Operations Control Center is incapacitated due to a fire, extreme weather or bomb, it can set up within 15 minutes at a duplicate facility already in place nearby. That’s been proven during yearly drills.

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Poll

SSN News Poll November 2014

The Custom Electronic Design & Installation Association's CEDIA Expo is a home technology trade show with products and training related to audio, video, control, security and networking—and it's growing. CEDIA says the 2014 event, held Sept. 10-13 in Denver, had more than 18,500 attendees, an increase of 3 percent, and floor space increased 14 percent for the 480 exhibitors. But is this show growing in importance for the security industry? Tell us what you think.

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