ENGLEWOOD, Colo.—New findings by market research firm IHS reveal that MSOs are falling short of their goals for penetration within the residential security industry, partly because of their reliance on inferior security products. This is good news for domestic security manufacturers because MSOs are now starting to turn to them for equipment, according to IHS. Research also forecasts a 5 percent CAGR for the security industry over the next few years.
SAN RAMON, Calif.—SAFE Security, a national security company based here, recently promoted Gary Franklyn to the newly created position of senior vice president of dealer sales, where he will be responsible for all facets of dealer management including dealer sales and marketing and dealer recruitment and retention. Franklyn will be based out of Safeguard Security, SAFE’s branch office in Scottsdale, Ariz.
SALT LAKE CITY—With the summer door-knocking season upon us, the Better Business Bureau held a news conference here May 25 to address the fact that a handful of Utah home security companies are responsible for the majority of questionable sales practices occurring within the security industry.
LEAMINGTON, Ontario—Security ONE Alarm Systems, a security and automation company headquartered here, has acquired Homematix Systems. The complete fold-in includes the company’s 500 accounts, its office in London, Ontario, and approximately 10 employees, comprising administrative and sales staff as well as technicians.
ROCHESTER, Minn.—Custom Alarm, a super-regional security company based here, has been certified as a women-owned business on the state level and on the federal level through the Small Business Association.
YARMOUTH, Maine—SMS Security Systems’ Scott Stellfox and Kevin Buckland of True Steel Security say Alarm.com’s Customer Connections is a great way to keep in touch with customers, upsell and lower attrition.
NASHVILLE, Tenn.—ADS Security, a super-regional security and automation company headquartered here, has acquired customer accounts from DetectAlert of Melbourne, Fla. The fold-in deal includes four employees and approximately 1,300 accounts that will be handled out of the existing ADS office in Melbourne.