PHILADELPHIA—Comcast was a leader among telecoms and cablecos entering the security market, launching Xfinity Home in 2010. Now it’s on the leading edge of a new trend of selling home security in retail stores—opening more than 40 Xfinity Customer Centers nationwide, with more on the way.
DALLAS—After successful trials of Digital Life last year here and in Atlanta, AT&T today launched the home security/home automation service in 15 additional major markets nationwide, ranging from San Francisco to Miami.
LEXINGTON, KY.—Bates Security, based here, has grown so much in recent years that it had to move to a larger building. Now it’s holding a grand opening for its new location on April 25, and also celebrating the fact that business has increased steadily year after year despite the economic downturn.
LAS VEGAS—Vision Security’s new $35 million credit facility will strengthen the company’s unique “hybrid” business strategy of being both Security Networks’ leading dealer and retaining some accounts in house, according to Vision founder and CEO Rob Harris.
MEDIA, Pa., and NEWTOWN SQUARE, Pa.—Alarm Capital Alliance, which also does business as My Alarm Center, is growing so much that it has created a CFO position and hired industry finance veteran Scott Peterson for the job.
OREM, Utah—Vision Security, a provider of home automation and monitoring services, recently secured a $35 million syndicated loan transaction with The PrivateBank and Trust, according to a Vision statement.
MADISON, Miss.—The Alarm Company, located in an isolated industrial park for years, moved in September to a strip mall on a busy road here. Going retail has attracted customers, generated lots of free publicity and is the wave of the future, according to company owner Tony Collums.
WALNUT CREEK, Calif.—It’s standard practice for security companies to charge customers early termination fees, but now a federal class-action lawsuit is targeting ADT for the penalties it imposes for early termination and also its unilateral price increases on monitoring contracts. The practices violate federal and state consumer protection laws, the lawsuit contends.
John Bergher, EVP of marketing and customer care for Sacramento, Calif.-based GHS Interactive Security, talks to Tess about the partnership GHS formed this spring with Solar Universe to offer homeowners a solution combining security, home automation and solar.