Dynamark buys second monitoring center

HAGERSTOWN, Md.—Dynamark Security Centers in late September announced its purchase of Buckeye Protective Services, in Canton, Ohio, as a redundant central station to its monitoring center based here.

The deal was finalized on Sept. 20. In addition to the central station, all Buckeye employees are joining Dynamark, including 12 operators. Buckeye has more than 100 dealers.

“Currently, the central stations are operating independently,” Trey Alter, president and CEO at Dynamark, told Security Systems News. “The first step is: all of the billing and customer CRM information has been brought over into Dynamark.”

While the monitoring centers could probably be integrated relatively quickly—as they both use Bold Technologies' automation platform, Alter said, “We're looking to make some investments in it right off the bat, so that our central stations look very similar to one another. � It will probably take us a full year before we are 100 percent redundant.”

Alter expanded on the upgrades Dynamark is considering, “We're looking to do phone upgrades, some server upgrades, looking at how we can take our telecom providers and put them together to do more load balancing in the cloud.”

Buckeye was founded in 1944; the company originally had a guard service—which was previously sold—and a security business with a monitoring center.

Buckeye does interesting work with video monitoring, Alter said. “So, we're hoping to learn more about that from them and roll that out to our dealers here at Dynamark.”

Dynamark is planning a welcome reception for Buckeye dealers at the Football Hall of Fame, “so we can just get to know each other. Every dealer has unique needs, and I think � Dynamark has a lot of programs and features that we can roll out to their dealers to hopefully make them a little bit stronger,” Alter said.