Tag: Dynamark Monitoring
Orange County, N.C., ECC goes live with TMA’s Automated Secure Alarm Protocol
August 2, 2024SSN Staff
MCLEAN, Va.—The Monitoring Association (TMA) announced that the Orange County Emergency Services, Public Safety Communications Division became the 146th Emergency Communications Center (ECC) in the United States and the 14th in the state of North Carolina to implement the Automated Secure Alarm Protocol (ASAP).
Launched in 2011 as a public-private partnership, TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring...
Buncombe County ECC goes live with TMA’s Automated Secure Alarm Protocol
July 11, 2024SSN Staff
MCLEAN, Va.—The Monitoring Association (TMA) announced that the Buncombe County Public Safety Communications Center (BCPSC) became the 145th Emergency Communications Center (ECC) in the United States and the 13th ECC in the state of North Carolina to implement the Automated Secure Alarm Protocol (ASAP).
Launched in 2011 as a public-private partnership, TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring centers...
Florida ECC goes live with TMA’s Automated Secure Alarm Protocol
May 21, 2024SSN Staff
MCLEAN, Va.—The Monitoring Association (TMA) has announced that the Palm Beach County Fla. Sheriff's Office became the 144th Emergency Communications Center (ECC) in the U.S. and the 11th in the state of Florida to implement TMA’s Automated Secure Alarm Protocol (ASAP).
Launched in 2011 as a public-private partnership, TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring centers to ECCs.
Palm...
Alarm.com announces innovations to Visual Verification
July 25, 2023SSN Staff
TYSONS, Va. – Alarm.com has announced a number of enhancements to its Visual Verification interface solutions.
In the past year the company has said that it has built a "robust" portfolio of Visual Verification features. They enable central station operators to assess an emergency and expedite the appropriate response more quickly and accurately. One of the ways they do that is through the distillation of information for operators in the form of a Person On-Site Likelihood Indicator.
“The...
TMA adds Dynamark Monitoring to its ASAP-to-PSAP service
February 8, 2023SSN Staff
MCLEAN, Va.—The Monitoring Association (TMA) has added Dynamark Monitoring, Inc. to its growing list of ASAP-to-PSAP connected monitoring centers, bringing the total number to 29.
Launched in 2011 as a public-private partnership, TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring centers to Emergency Communication Centers (ECCs)/PSAPs.
“Dynamark Monitoring, Inc. is thrilled to go live with TMA’s...
Bates Security acquires Florida-based Performance Security
February 2, 2023SSN Staff
LEXINGTON, Ky. – Bates Security has acquired the Jacksonville, Fla.-based Performance Security, the company announced.
This acquisition marks Bates’ third in recent months. The company said that adding Performance Security to its portfolio will further strengthen its presence in the Jacksonville and Greater Northeast Florida market.
“Through my 35 years of providing service to my family of customers, relationships have been formed. But it is time for me to retire and...
Dynamark acquires monitoring services provider, Excel Central
May 16, 2022SSN Staff
HAGERSTOWN, Md.—Dynamark Monitoring, Inc. has acquired Excel Central, Inc. of Cincinnati, Ohio. Excel has been a trusted provider of monitoring services to independent alarm dealers for over 30 years, with a reputation for personal service and a quality monitoring experience.
“The monitoring business has changed so much in the last few years, and I knew it was time to find the right partner for our dealers,” commented Excel owner Debbie Clark.
“We were thrilled to welcome...
Dynamark Monitoring secures $20M line of credit
September 25, 2020SSN Staff
BOSTON—Rockland Trust’s Security Alarm Lending Group announced recently that it has provided a $20 million revolving line of credit to Dynamark Monitoring Inc.
“We feel very fortunate to work with an experienced team at Rockland Trust who understands and supports our industry,” Dynamark Monitoring.President and CEO Trey Alter said in the announcement. “This facility will allow us to keep innovating in support of our dealers.”
Headquartered in Hagerstown,...
Dynamark rolls out interactive chat platform
August 14, 2020SSN Staff
HAGERSTOWN, Md.—Dynamark Monitoring, Inc. launched Instant Connect platform, their newest solution in a growing lineup of features and an intuitive, user-friendly way for customers to interact with their alarm. Customers can group chat with their entire contact list, cancel or verify alarms, and even request service, all without the need to download an app.
“Our goal was to create a very intuitive interface that really improved and modernized the customer experience,” Trey...
Dynamark helping dealers get through COVID crisis
July 1, 2020Paul Ragusa
HAGERSTOWN, Md.—With many dealers feeling the effects of decreased business, Dynamark Security Centers is offering support to dealers through a comprehensive approach that addresses not only the financial, but also the operational and technology side of the equation.
“Because of the need from our dealers, we are providing support by way of a three-legged stool,” Dynamark’s Senior Vice President for Sales & Business Development Hank Groff told Security Systems News, noting...