The evolution of Verint

MELVILLE, N.Y.—Verint, an analytics company based here, is coming off a strong year in which it solidified a new business strategy and refocused its commitment to providing enterprise VMS and situational awareness solutions for command centers globally.

“We saw a lot of solid growth last year — healthy double-digit growth in bookings,” Alan Stoddard, general manager and vice president, Verint Situational Intelligence Solutions, told Security Systems News, noting that this growth comes on the heals of the company's continued evolution. “We have seen our focus on enterprise VMS really take hold and drive a lot of growth over the last year and a half. What differentiates us versus some of the other players out there is our focus around delivering mission critical solutions for enterprise security.”

Stoddard explained that Verint has spent a lot of time, effort and investment in creating “a uniquely scalable and customizable product” to support very large deployments and organizations, while “providing unique capabilities in terms of not only the video element but the situational awareness, 360-degrees of response and being able to put together a fully unified solution for security operations centers.”

Getting refocused on the mission critical market was key, he noted, as well as getting refocused on a handful of key verticals that apply to that space, including government, law enforcement, transportation, corrections and safe cities. “Our focus in each of those mission critical areas is what has really reenergized us over the course of past couple of years,” he said.

Areas of focus for 2020 include the newly launched VIP Partner program, a new product platform and continued expansion globally.

“Historically, we have always worked with partners but we are really embracing and developing the engagement and support for our partner channel,” Stoddard said. “So the goal is to build on and grow our VIP Partner program aggressively globally.”

The company is also launching a new product platform to help command center operators to more easily and better manage data.

“We are taking all of the broad capabilities that we have delivered for situational awareness in the command center and bringing some of the most highly used of those capabilities — the mapping, some of the key integrations in access control and intrusion and investigation-management engines, for example — and putting that into a single platform on the VMS side so we can bring a lot of the capabilities and advantages of situational awareness into high-end VMS installations,” Stoddard explained. “We can expose all of those data points to that analytic layer, including machine learning and AI, for example, and start to provide appropriate information, recommendations, responses and prevention.”