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SGS integrates with Unified 911 for more accurate emergency services dispatch

April 21, 2011Daniel Gelinas

DALLAS—A new technology partnership aims to simplify and speed up 911 dispatch for central stations. Furthermore, the partnership aligns with current efforts on the part of the Central Station Alarm Association and the Association of Public-Safety Communications Officials. Both the CSAA and APCO are working to streamline and automate central station/public safety answering point (PSAP) communications. A PSAP is a call center responsible for answering calls to an emergency telephone number...

APCO, Association of Public-Safety Communications Officials, CAD-to-CAD, E911, Hank Goldberg, NG911, Public Safety Answering Points (PSAPs), Rick Peters, Secure Global Solutions, SGS, U911, Unified 911, United Central Control (UCC), Vector Security