Tag: Jerry Lenander
TMA introduces new online education offerings
April 12, 2022SSN Staff
MCLEAN, Va.—The Monitoring Association (TMA) announced it has expanded its online library of education and training courses offered on its Learning Management System (LMS) at TMATraining.org.
More than 75 hours of course work have been added as a result of a formal collaboration with SecurityCEU.com. Topics vary widely and include customer service; sales; access control; IP video; IP networking; perimeter security detection; troubleshooting; writing effective incident reports;...
CAA symposium to feature four top industry execs
October 10, 2012Leif Kothe
SAN FRANCISCO—Leaders from four security companies will speak at an executive symposium at the California Alarm Association's 2012 Winter Convention, to be held here Dec. 5-8.
The symposium, slated for Friday, Dec. 7 from 1:30 to 3 p.m., will include Todd Santiago, CEO of 2GIG; Todd Pedersen, CEO of Vivint; Tim Whall, CEO of Protection 1; and Bruce Mungiguerra, VP of sales and dealer development for Monitronics.
This will be the 11th year in a row that the convention lineup has included...
AT&T's 2G shutdown in Oakland false alarm for industry
September 5, 2012Rich Miller
OAKLAND, Calif.—AT&T's move to partially disable its 2G service here at the end of August got the attention of California Alarm Association members, but the frequency blackout did not affect operations in the field, according to CAA Executive Director Jerry Lenander.
AT&T, which announced on Aug. 3 that it would phase out its 2G networks nationwide by 2017, temporarily shut down its 850 MHz frequency on 16 cell towers in Oakland after city officials notified the company that the towers...
San Jose's non-response policy catches alarm industry off guard
January 4, 2012Rich Miller
SAN JOSE, Calif.—The police department's new non-response policy for unverified alarms, announced the week before Christmas and put into effect Jan. 1, ignores data on enhanced call verification and rolls out a “welcome mat” for burglars, alarm industry officials say.The San Jose Police Department announced the policy change on its website in a posting titled “Verified Response Protocol Information.” Citing a 2008 department study that found that more than 98 percent...