Tag: RapidSOS
Updates coming to RapidSOS UNITE in early 2025
December 11, 2024SSN Staff
NEW YORK — RapidSOS has said that RapidSOS UNITE will bring enhancements in early 2025 to simplify workflows for 911 telecommunicators by further unifying emergency intelligence with RapidSOS HARMONY for one AI-powered, end-to-end platform.
RapidSOS cited a growing 911 staffing shortage as the impetus to improving the functionality of its platform.
“911 does incredible, heroic work every day despite increased call volumes, less staff, and disparate systems,” said Michael Martin,...
Michigan county first to implement Eagle Eye emergency service
August 27, 2024SSN Staff
HOWELL, Mich. —Community members in Livingston County, Michigan, have deployed technology that turns their standard security cameras into a resource for 911 Emergency Communications Center telecommunicators via Eagle Eye Networks’s 911 Emergency Security Camera Sharing.
“It’s all about response time: The key to saving lives, curtailing damage and rapidly resolving an emergency of any kind–whether it’s a natural disaster, fire, mass shooting or other criminal...
RapidSOS’s answer to monitoring in digital age: ‘Intelligent safety’
May 22, 2024Ken Showers, Managing Editor
NEW YORK — RapidSOS has spent the last few years trying to enhance operator experience in monitoring centers by improving delivery of critical data and staffing shortages. The company’s answer: Unite and Harmony.
During its 2024 Innovation Day, the company revealed RapidSOS Unite, the latest evolution of its intelligent safety response platform; and RapidSOS Harmony, an AI co-pilot system for 911 operators and first responders.
“Intelligent safety is all about...
The nature of our emergency
May 22, 2024Ken Showers, Managing Editor
The security industry has a problem, and unlike the title suggests an AI doctor probably isn’t going to fix it.
In the past week I’ve probably seen half a dozen references to the shortage of manpower in the security industry. Which sector of the industry? All of it probably, but the two that stood out to me have been CISO’s and security operations centers personnel. Two cogs that are definitely needed for the larger machine to function, and currently AI isn’t...
Eagle Eye 911 Camera Sharing offers 'eyes on scene’ to first responders
April 3, 2024Ken Showers, Managing Editor
AUSTIN, Texas—Eagle Eye Networks has launched Eagle Eye 911 Camera Sharing, a technology that gives Emergency Communication Centers instant access to security cameras during an emergency and delivers critical incident information to first responders, through a partnership with RapidSOS.
RapidSOS is an intelligent safety platform that directly and securely links life-saving data from more than 540 million connected devices, apps and sensors to more than 16,000 911 and field responder...
Honeywell makes strategic investment in RapidSOS
January 27, 2022SSN Staff
ATLANTA and NEW YORK—Honeywell, a global manufacturer of security and automation solutions for residential and commercial applications, has announced a strategic investment in RapidSOS that will further modernize and digitize the public safety communications process. Terms of the investment were not disclosed.
RapidSOS is the emergency response data platform used by more than 5,200 emergency communications centers (ECCs) worldwide.
The existing communications infrastructure between...
Local Security partners with RapidSOS to send multimedia incident data to 911
August 30, 2021SSN Staff
VANCOUVER, B.C.—Local Security, a Canadian security technology company, announced a partnership with RapidSOS to connect 911 personnel with remote operators in an emergency through the Local Security platform.
"Local Security is committed to partnerships with communities and the organizations that use cutting-edge technology to secure them," Local Security CEO Adam Power said in the announcement. "Our partners can now deliver a complete digital status update including pictures and video...
Cove and RapidSOS partnership benefits home security industry
July 9, 2020SSN Staff
NEW YORK, NY—Utah-based, DIY security company, Cove, offering premium home security and now certified as RapidSOS Ready, is capable of sending life-saving, home-security data directly to 911 centers to empower the fastest, most effective emergency response, as opposed to verbally relaying all critical information from the monitoring center to 911 centers. Noted in the announcement, according to 911 dispatchers this could save three to four minutes in the emergency response process and eliminate...