Tag: Steve Doyle
Jay Hauhn outlines plans for CSAA
April 1, 2015Spencer Ives
Jay Hauhn, 38-year industry veteran and former Tyco Integrated Systems' CTO, is the new executive director for CSAA.
Hauhn told Security Systems News his biggest goal is to “increase and drive member value.”
Hauhn served as president of CSAA, a volunteer role, since October of 2013. In his new role, which begins April 6, he'll be more involved with the organization's day-to-day workings.
“Instead of being the [president], with the vision and just stating what...
Steve Doyle, retiring CSAA executive VP, honored
January 12, 2015SSN Staff
VIENNA, Va.—Steve Doyle, recently retired CSAA executive VP of 22 years, received the organization's Stanley C. Lott Award.
Nine past presidents of CSAA attended the ceremony Dec. 3 at the Crystal City Marriott in Arlington, Va. The ceremony originally was scheduled for CSAA's 2014 Annual Meeting, but postponed due to Hurricane Gonzalo.
The Stanley C. Lott Award, which is not an annual award, “is reserved for the very special recognition of those whose contributions to the...
U.S. general to keynote CSAA annual meeting
August 25, 2014Leif Kothe
General George W. Casey, the 36th chief of staff of the U.S. Army, will deliver the keynote address at the CSAA Annual Meeting, slated for Oct. 17-22 at the Fairmont Southampton in Bermuda.
Casey, who led the U.S. Army from April 2007 to 2011, commanded from 2007 to 2007 a multi-national force in Iraq, guiding a coalition of more than 30 countries through some of the most difficult stretches of the Iraq war, a news release from CSAA noted.
“General Casey has a unique story to share with our...
CSAA EVP Steve Doyle to retire
July 9, 2014SSN Staff
VIENNA, Va.—Steve Doyle, executive vice president of the Central Station Alarm Association, an organization he has led for 22 years, will retired in October, according to a CSAA news release.
“Steve Doyle has ably led our Association for the past two decades, taking on challenges in partnerships, technology, government relations and industry changes. On behalf of the board of directors of CSAA, I thank Steve for his long service and for the contributions he has made to our industry,”...
COPS Monitoring wins CSAA central station of the year award
July 8, 2014SSN Staff
VIENNA, Va.—The Central Station Alarm Association has named COPS Monitoring the winner of the CSAA 2014 Excellence Award for central station of the year, according to a new release. The honor was bestowed at ESX 2014 in Nashville, Tenn.
“We realize there are many first-class central stations and our hats are off to the CSAA and all its members who strive to make the industry more professional in every way,” Jim McMullen, president and COO of Cops Monitoring, said in a prepared...
Curbing central station turnover
July 10, 2013Leif Kothe
Earlier today, a participant in the Central Station Alarm Association listserv broached the topic of turnover in central stations. The author discussed several themes relevant to this topic, including the potentially negative impact on the bottom line, the strain on the training department, and the relationship between turnover and a central station's culture.
The redeeming point from the post was the author's statement that supervisors, rather than accepting a lack of continuity as inevitable, should...
Help the CSAA track trends in monitoring
September 26, 2012Rich Miller
What are central stations doing to keep up with times—and the competition—when it comes to technology, reducing false alarms and other issues of importance to the industry?
The Central Station Alarm Association would like to know.
The CSAA is looking for help in tracking technology trends and investments in personnel at monitoring centers across the country. The goal is to establish a databank “that will be useful in benchmarking performance” in the industry, according...
Tweet smart: Cashing in on social media
September 12, 2012Rich Miller
You don't have to look very hard to find an alarm company that isn't keeping pace with technology. It can be difficult to stay on top of the latest and greatest, and some people are reluctant—or even defiant—when it comes to saying goodbye to the tried and true in favor of the Next Big Thing.
That attitude often spills over to the world of social media. Facebook? Twitter? “Friends” and Tweets fly just fine for the junior set, but we're adults here. Besides, who has that kind...
New head of the class at CSAA
January 24, 2012Rich Miller
Whether it's informing members about best practices, the latest technology or training that can help their bottom lines, the Central Station Alarm Association has made it a mission to constantly raise the bar. That bar got a boost this month with the appointment of Stephanie S. Morgan, the CSAA's first full-time director of education and training.
In her newly created position, Morgan will be responsible for expanding the CSAA's technical and professional training, and for building on its foundation...
Industry 'visionary' killed in car crash
November 22, 2011Tess Nacelewicz
YARMOUTH, Maine—Industry members are mourning the death of John Mabry, who died Friday in a head-on vehicle collision in Georgia while en route to visit family in that state.Mabry, Central Station Alarm Association (CSAA) president from 1981-1983 and also a longtime ex-officio board member, is being remembered this week for his expertise and dedication to the industry, and for his warm personality.“It's a big loss to the industry, no question, a big loss to ADS, and a big loss to me personally,”...