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Tag: customer retention


ADT Q4 sees record high retention, recurring monthly revenue

Residential

ADT Q4 sees record-high retention, recurring monthly revenue

March 1, 2023Ken Showers, Managing Editor

BOCA RATON, Fl. – ADT Inc. has seen its fourth consecutive financial quarter results hit record highs as the company released its results on Feb. 28. Of note the company pulled in a Q4 total revenue of $1.6 billion, up 19 percent from last year, 8 percent when excluding solar and end-of-period recurring monthly revenues. ADT also boasted record-high customer retention with a gross customer revenue attrition rate of 12.5 percent.  The company’s total revenue was...

ADT, customer retention, Financial Results, Fourth Quarter (Q4), Jamie Haenggi, Jim DeVries, recurring monthly revenues, solar, State Farm


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