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Tag: Emergency Dispatch Operators (EDOs)


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Brinks Home achieves certification for AVS-01

March 25, 2025SSN Staff

DALLAS—Home security and alarm monitoring company Brinks Home has announced that its monitoring centers have earned UL certification for Alarm Validation Scoring (AVS-01). With only a handful of certified companies, it marks a significant advancement in alarm verification practices, and through Brinks Home’s achievement, the certification reinforces the company’s commitment to improving emergency response and reducing false alarms. The AVS-01 certification comes at a time...

AVS-01 Alarm Validation Scoring Standard, Brinks Home, Emergency Communications Center (ECC), Emergency Dispatch Operators (EDOs), Rick Sheets, The Monitoring Association (TMA)


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