Tag: home security
NewsPoll: Don’t look at weather, look at costs
August 21, 2024Ken Showers, Managing Editor
YARMOUTH, Maine — Climate change isn’t really a consideration when it comes to the design of residential security systems, according to the respondents to a recent SSN News Poll, but the rising cost of technology certainly is.
An even 40-40 split of respondents believe climate change is not important or only somewhat important when it comes to the design of a residential security system, with the remaining 20% of respondents giving it more consideration.
“I...
ADT’s Q2 meeting celebrates 150 years in business
August 6, 2024Ken Showers, Managing Editor
BOCA RATON, Fla. — ADT posted solid financial results for the second quarter (Q2), noteworthy in the face of current global macroeconomics but not surprising for a company celebrating its 150th year in business in August.
The company posted a total revenue increase of 3% to $1.2 billion and end-of-period recurring monthly revenue (RMR) of 2% to $355 million year over year, amid higher interest rates and fewer relocations, a traditional catalyst for new subscribers, said President and...
Simplisafe rolls out early-access live guard outdoor service
April 23, 2024Ken Showers, Managing Editor
BOSTON – Home security company SimpliSafe has announced it will give select customers early access to its live guard outdoor protection service.
SimpliSafe says its new monitoring service introduces a double-layer approach to home security, combining the power of artificial intelligence technology with a team of expert monitoring professionals to prevent crime before it happens. The new service builds on the company’s recently launched 24/7 live guard protection.
“For...
Brinks Home introduces Vacation Watch and Package Detection
April 16, 2024SSN Staff
DALLAS – Brinks Home announced two new firmware update features for its home security platform, Vacation Watch and Package Detection.
Vacation Watch allows homeowners to seamlessly create temporary “Escalated Events” rules via the Brinks Home website or mobile app to automatically enable recording while away. Package Detection ensures homeowners are the first to know when a package is delivered.
With Vacation Watch and Package Detection, Brinks said that customers can experience...
Vivint named “Home Security Company of the Year” at IoT Breakthrough Awards
January 30, 2023SSN Staff
PROVO, Utah – Vivint Smart Home Inc. has been riding high after a boost to its stock performance in the past month following the announcement of its acquisition by NRG Energy Inc. Now it adds another feather in its cap thanks to IoT Breakthrough.
Vivint has been named the “Home Security Company of the Year” in the Seventh Annual IoT Breakthrough Awards Program. IoT Breakthrough is an organization that recognizes top technologies, companies, and products related to the...
Lindo upgraded Dual Camera Video Doorbell now available
December 28, 2022SSN Staff
DOVER, Del. – Smart home security brand Lindo announced that its Kickstarter-backed Dual Camera Video Doorbell was successful and is now available for purchase on Amazon.
Featuring two cameras facing the doorway and downward to remove blind spots, the Dual Camera Video Doorbell reached its funding goal in September and managed its scheduled delivery to backers who provided good feedback for the product.
As a result, Lindo has upgraded its camera with the following...
SimpliSafe honors home defenders with LTD signage for National Dog Day
August 17, 2022Ken Showers, Managing Editor
BOSTON – Home security system maker SimpliSafe is offering up a selection of unique yard signs honoring Home Security’s original protector.
August 26 was National Dog Day, and SimpliSafe has six unique limited edition yard signs that celebrate dogs as home protectors and are available free of purchase at SimpliSafe.com/DogDay while supplies last.
"As the experts in home protection, we uniquely know what it takes to protect our customers and the lives they've built," said...
Home security concerns on the rise, study shows
December 28, 2021SSN Staff
DALLAS—A new whitepaper from Parks Associates, produced in partnership with Xfinity Home, reveals 27 percent of U.S. broadband households report far more concern now about the physical security of home than five years ago. That number rises to 43 percent among households with children.
“The uncertainty caused by the pandemic has heightened consumer anxiety about the safety and security of their families and homes and expanded the volume and type of consumers searching for safety-related...
The importance of customer satisfaction and how to increase it
October 30, 2019Ginger Hill
Yesterday's J.D. Power 2019 Home Security Satisfaction Study that includes both professionally (pro) installed and DIY home security systems got me to thinking about the importance of customer satisfaction as it pertains to the security industry.
The study, based on responses from 5,289 customers, fielded during July and August of 2019, measured customer satisfaction with home security based on the following: billing and payment; customer service; price; professional monitoring; purchase and...
Amazon shakes up home security business
May 2, 2018Paul Ragusa
Amazon announced last week that it is jumping into the home security business—with both feet I might add—with the unveiling of five security packages for both homeowners and renters. What is most interesting about this announcement, though, is Amazon's go-to-market strategy, which involves no monthly fees, just an upfront cost for the equipment package. Plus, all five equipment packages include free installation and visits from Amazon smart home experts to go over what is the best fit...