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Tampa Police Department implements ASAP Service to handle alarm notifications

April 14, 2025SSN Staff

TAMPA, Fla.—The Monitoring Association (TMA) has announced that the Tampa (Florida) Police Department (TPD) recently implemented its ASAP Service to lessen the impact of alarm/sensor-generated calls that its 911 communications center receives. The solution leverages the Automated Secure Alarm Protocol (ASAP), which was developed jointly by TMA and the Association of Public-Safety Communications Officials (APCO). Each year, the center handles about 300,000 calls for emergency service and...

Association of Public-Safety Communications Officials (APCO), Automated Secure Alarm Protocol (ASAP), computer-aided dispatch (CAD), Lee Bercaw, Mike Terracciano, Tampa (Florida) Police Department (TPD), The Monitoring Association (TMA)


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