Tag: false alarm reduction
COPS Monitoring releases MYALARM.CHAT to reduce false alarms
March 23, 2022SSN Staff
WILLIAMSTOWN, N.J.—COPS Monitoring, one of the largest provider of wholesale professional alarm monitoring services in North America, announced the launch of MYALARM.CHAT to help its dealers improve customer satisfaction by giving them the ability to make more informed decisions about their security in real-time. The addition to of MYALARM.CHAT to COPS' proprietary technology suite illustrates the company's continued commitment to reducing false alarms, optimizing police response, and...
The New DICE adds Calipsa’s false alarm filtering solution to Matrix Interactive
November 16, 2021SSN Staff
BAY CITY, Mich.—The New DICE Corporation is pleased to announce Calipsa’s false alarm filtering solution is now integrated with Matrix Interactive.
While the two companies both offer video analytics, the integration provides central stations and integrators that are already using Calipsa’s solution with the option to add advanced interactive and video services from Matrix Interactive. It will also allow DICE users to benefit from Calipsa’s leading AI technology.
"The...
Vector Flow’s SOC Automation Suite reduces false alarms by 80%
August 2, 2021SSN Staff
SARATOGA, Calif.—Vector Flow, Inc., a company that specializes in AI and data-driven physical security solutions, announced that their Security Operations Center (SOC) Automation Suite is proven to reduce false and nuisance alarms by over 80 percent in real-world applications. Vector said this “enormous reduction in false alarms” not only dramatically improves SOC efficiency and productivity, it lets SOC operators focus on real alarms and provide improved services.
“The...
The Monitoring Association launches revised IQ Certification program
April 9, 2021Paul Ragusa
McLEAN, Va.—The Monitoring Association (TMA) has revised the Installation Quality Certification Program “IQ Certification,” noting that its the only quality control program for installations, maintenance and service of electronic security systems.
The program was initially developed by the Electronic Security Association’s (ESA) False Alarm Committee as a means to reduce the occurrence of false alarms and has been broadly endorsed by security industry associations including...
Dynamark rolls out interactive chat platform
August 14, 2020SSN Staff
HAGERSTOWN, Md.—Dynamark Monitoring, Inc. launched Instant Connect platform, their newest solution in a growing lineup of features and an intuitive, user-friendly way for customers to interact with their alarm. Customers can group chat with their entire contact list, cancel or verify alarms, and even request service, all without the need to download an app.
“Our goal was to create a very intuitive interface that really improved and modernized the customer experience,” Trey...
Calipsa appoints Brian Baker as VP of the Americas
June 11, 2020SSN Staff
LONDON— After a successful period as Vice President of Sales, Americas for Briefcam, newly appointed Vice President of the Americas at Calipsa, provider of deep learning powered video analytics for false alarm reduction, Brian Baker, brings experience in the video analytics and surveillance market, as well as an extensive background in sales, marketing and business development.
“Brian has a proven track record of scaling commercial teams in the U.S. and an unrivaled knowledge of the physical...
DMP committed to reducing false dispatch
July 21, 2011Daniel Gelinas
SPRINGFIELD, Mo.—Digital Monitoring Products on July 19 announced a new feature to its alarm panels that, according to VP of marketing Mark Hillenburg, displays the company's continuing dedication to reducing false dispatch, which ties up central station operators, can lead to end user fines, and wastes police resources and tax payer's money.
“DMP long ago recognized the need to provide end users with a simple way to reduce or eliminate false alarms,” DMP executive director...