Tag: Brinks Home
Brinks Home achieves certification for AVS-01
March 25, 2025SSN Staff
DALLAS—Home security and alarm monitoring company Brinks Home has announced that its monitoring centers have earned UL certification for Alarm Validation Scoring (AVS-01).
With only a handful of certified companies, it marks a significant advancement in alarm verification practices, and through Brinks Home’s achievement, the certification reinforces the company’s commitment to improving emergency response and reducing false alarms.
The AVS-01 certification comes at a time...
Guardian Protection acquires Commercial Alarm Accounts Division from Monitronics
March 25, 2025SSN Staff
PITTSBURGH—Guardian Protection has announced the acquisition of 8,300 commercial accounts from Monitronics International, Inc., known residentially as Brinks Home. The acquisition also includes an additional 4,300 residential alarm accounts.
This marks Guardian’s fourth acquisition since 2021 and is the largest in terms of commercial accounts acquired.
“We are deeply committed to the growth and expansion of our customer base in the large commercial, multi-site chain, and small...
Tsvetkov named Brinks Home new EVP and CFO
March 13, 2025SSN Staff
DALLAS – Brinks Home has announced the promotion of Sava Tsvetkov to executive vice president and chief financial officer (CFO) from senior vice president of finance and strategy.
Brinks Home said that Tsvetkov’s promotion recognizes his leadership and contributions to the company’s growth over the past seven years.
“Sava has been instrumental in shaping Brinks Home’s financial strategy, and his leadership has been integral to our success,” said William Niles,...
Brinks Home plans for a tough 2025 residential market
December 11, 2024Ken Showers, Managing Editor
FARMERS BRANCH, Texas — After a year of volatility in the residential security market, Brinks Home has launched a program aimed at helping companies determine the value of their portfolio and drive their next move in 2025.
“Smaller smart home security companies and dealers may not be as capable of handling the stagnancy in the number of new household accounts,” said Natalie Bracamontez, vice president of marketing at Brinks Home. “Especially sales dealers and representatives...
Smart homes, devices under spotlight during Cybersecurity Awareness Month
October 9, 2024Ken Showers, Managing Editor
YARMOUTH, Maine — Residential security has evolved to build higher fencers and stronger locks, but has the average homeowner considered securing their doorbell?
In honor of Cybersecurity Awareness Month in October, Security Systems News (SSN) looked at a more modern threat vector for security incidents: smart homes and smart home devices.
“CISA (Cybersecurity and Infrastructure Security Agency) is excited to again partner with the National Cybersecurity Alliance...
Residential security market growth to be driven by AI, crime rate
September 30, 2024SSN Staff
NEW YORK —The interactive residential security market size in the U.S. is estimated to grow by $2.96 billion from 2024-2028, according to market research company Technavio.
The market research company estimates that residential security will grow at a CAGR of 10.26% during the forecast period, with rising crime rates across the U.S. is driving market growth and a trend towards increasing focus of vendors on new product launches.
Technavio writes that the interactive residential security...
Brinks Home shares fall safety, security tips
September 4, 2024Ken Showers, Managing Editor
YARMOUTH, Maine — The approaching fall season is a good time for security providers to check in with their residential customers to review fire safety tips, confirm their devices are working properly and make sure they’re stocked up on emergency supplies, according to Brinks Home.
"It's easy to get swept up in the excitement of the changing season—from back-to-school activities and setting up the best Halloween decorations to the countdown to Thanksgiving,”...
Brinks announces partnership success with Cresta
August 16, 2024SSN Staff
DALLAS – Brinks Home has announced some early success in its partnership with Cresta, the end-to-end generative AI platform for contact centers.
Through integrating Cresta tools across its various contact center solutions, Brinks Home is seeing reduced calls driven by reductions in transfers, 92% first-call resolution (FCR), improved Net Promoter Score (NPS), and early improvements in lead-to-sale conversions.
Cresta provides Brinks Home with proactive knowledge about why customers are...
Orange County, N.C., ECC goes live with TMA’s Automated Secure Alarm Protocol
August 2, 2024SSN Staff
MCLEAN, Va.—The Monitoring Association (TMA) announced that the Orange County Emergency Services, Public Safety Communications Division became the 146th Emergency Communications Center (ECC) in the United States and the 14th in the state of North Carolina to implement the Automated Secure Alarm Protocol (ASAP).
Launched in 2011 as a public-private partnership, TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring...
Three questions with Brinks Home
July 24, 2024Ken Showers, Managing Editor
YARMOUTH, Maine — In light of surprising burglary statistics, Veronica Moturi of Brinks Home discusses the latest in residential security systems, including the evolution into home automation, the leverage of AI and more.
In the United States, as many as 3,062 burglaries occur every day, according to the FBI’s Uniform Crime Reporting (UCR) Program; however, only 25% of Americans have a home security system, according to SafeWise.
We took some of our pressing...