Tag: wholesale monitoring
Monitoring: The argument for wholesale
November 16, 2016Spencer Ives
YARMOUTH, Maine—Throughout the year one topic has been cropping up: the benefits of switching to a wholesale central station.
Several companies this year have opted to pick a third party monitoring center over continuing to operate their own central; RFI Communications switched to Rapid Response in March, Red Hawk Fire & Security partnered with Affiliated in October and recently, Comtronics switched its monitored accounts to NMC.
Some of these companies said that the move allowed them...
Readers reflect on cableco/telecom impact on wholesale monitoring space
April 9, 2014Leif Kothe
YARMOUTH, Maine—The fourth annual Barnes Associates/SSN/CSAA Wholesale Monitoring study found the number of monitored accounts was up 19 percent in 2013, a growth figure the authors believe is being propelled by the influx of cablecos and telecoms into the industry.While growth of this magnitude is usually seen as unambiguously good, this wasn't necessarily the case among readers who responded to the latest SSN News Poll. Some readers believe the success of cablecos and telecoms in the alarm...
Barnes Associates wholesale monitoring survey finds accounts up 19 percent
March 12, 2014Leif Kothe
YARMOUTH, Maine—Much can be gleaned from the fourth annual Barnes Associates/SSN/CSAA wholesale monitoring survey, but if anything stands out about 2013, it's that overall growth was gaudy.The wholesale monitoring segment enjoyed a 19.4 percent increase in the number of monitored accounts in 2013, according to a survey led by Barnes Associates, a consulting and advisory firm specializing in the security alarm industry. The survey was co-sponsored by Security Systems News and the Central Station...
More mobility for UCC with new central station automation
June 26, 2013Rich Miller
SAN ANTONIO—United Central Control is switching to SGS' Stages for its central station automation, giving UCC dealers expanded access to mobile applications and improving efficiencies to reduce alarm-processing errors, company officials told Security Systems News.
UCC President Teresa Gonzalez said the wholesale monitoring provider, based here, took two years to determine which automation software would be best for its 500 dealers.
“We needed to look at where we are headed with...
AT&T earns CSAA Five Diamond certification
June 26, 2013Leif Kothe
DALLAS—AT&T, which launched its Digital Life home security/home automation platform in April, has received Five Diamond certification from the Central Station Alarm Association, the company announced this week.
“We are pleased to have received the CSAA Five Diamond certification as only fewer than 150 of approximately 2,700 central stations across the U.S. achieve this status,” an AT&T representative told Security Systems News. “And we are even more pleased to have done...
New services, new growth for Z-Tech Central
May 15, 2013Rich Miller
MEMPHIS, Tenn.—Building on a service formula that has allowed it to carve out a market niche in the Southeast, Z-Tech Central has rolled out a virtual operator app for its dealers and is expecting double-digit growth in 2013, partner Jonathan Frase told Security Systems News.
Z-Tech, a wholesale monitoring provider based here, evolved in the early 1990s from what was formerly Memphis Alarms. Frase, CEO of Frase Protection, now owns Z-Tech along with the proprietors of four other local security...
Barnes Associates/SSN wholesale monitoring survey finds accounts up nearly 11 percent in 2012
March 13, 2013Rich Miller
YARMOUTH, Maine—The wholesale monitoring industry posted surprisingly strong growth in 2012, with accounts increasing 10.7 percent and average RMR for alarm companies following nearly in lock step, according to a new survey led by Barnes Associates.The third annual study, co-sponsored by Security Systems News and the Central Station Alarm Association, involved responses from 23 wholesale monitoring companies. It included the biggest players in the industry and added to data tracked since 2007.The...