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Tag: Brinks Home


Smart homes, devices under spotlight during Cybersecurity Awareness Month

Residential

Smart homes, devices under spotlight during Cybersecurity Awareness Month

October 9, 2024Ken Showers, Managing Editor

YARMOUTH, Maine — Residential security has evolved to build higher fencers and stronger locks, but has the average homeowner considered securing their doorbell?  In honor of Cybersecurity Awareness Month in October, Security Systems News (SSN) looked at a more modern threat vector for security incidents: smart homes and smart home devices.   “CISA (Cybersecurity and Infrastructure Security Agency) is excited to again partner with the National Cybersecurity Alliance...

Brinks Home, Cybersecurity, Jen Easterly, Laura Finson, Residential Security, Security Systems News (SSN), smart home


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Residential security market growth to be driven by AI, crime rate

September 30, 2024SSN Staff

NEW YORK —The interactive residential security market size in the U.S. is estimated to grow by $2.96 billion from 2024-2028, according to market research company Technavio. The market research company estimates that residential security will grow at a CAGR of 10.26% during the forecast period, with rising crime rates across the U.S. is driving market growth and a trend towards increasing focus of vendors on new product launches. Technavio writes that the interactive residential security...

Artificial Intelligence (AI), Brinks Home, Cybersecurity, market research, remote monitoring, Residential Security, TechNavio


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Brinks Home shares fall safety, security tips

Residential

Brinks Home shares fall safety, security tips

September 4, 2024Ken Showers, Managing Editor

YARMOUTH, Maine — The approaching fall season is a good time for security providers to check in with their residential customers to review fire safety tips, confirm their devices are working properly and make sure they’re stocked up on emergency supplies, according to Brinks Home.  "It's easy to get swept up in the excitement of the changing season—from back-to-school activities and setting up the best Halloween decorations to the countdown to Thanksgiving,”...

Brinks Home, fire safety, Residential, Sara Harshbarger, security cameras, security providers


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Brinks announces partnership success with Cresta

August 16, 2024SSN Staff

DALLAS – Brinks Home has announced some early success in its partnership with Cresta, the end-to-end generative AI platform for contact centers. Through integrating Cresta tools across its various contact center solutions, Brinks Home is seeing reduced calls driven by reductions in transfers, 92% first-call resolution (FCR), improved Net Promoter Score (NPS), and early improvements in lead-to-sale conversions. Cresta provides Brinks Home with proactive knowledge about why customers are...

Brinks Home, Cresta, Generative AI, Philip Kolterman, Tim Shi


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Orange County, N.C., ECC goes live with TMA’s Automated Secure Alarm Protocol

August 2, 2024SSN Staff

MCLEAN, Va.—The Monitoring Association (TMA) announced that the Orange County Emergency Services, Public Safety Communications Division became the 146th Emergency Communications Center (ECC) in the United States and the 14th in the state of North Carolina to implement the Automated Secure Alarm Protocol (ASAP).  Launched in 2011 as a public-private partnership, TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring...

ADT, Affiliated Monitoring, Alert360, Automated Secure Alarm Protocol (ASAP), Brinks Home, Christopher H. Ward, CPI Security, Dynamark Monitoring, Emergency Communications Center (ECC), Guardian Protection, Holmes Security, Johnson Controls (JCI), National Monitoring Center (NMC), Orange County Emergency Services, Public Safety Communications Division, Protection One, Rapid Response Monitoring, Securitas, Security Central, The Monitoring Association (TMA), United Central Control (UCC), Vector Security, Vivint, Wegmans Security


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Three questions with Brinks Home

Residential

Three questions with Brinks Home

July 24, 2024Ken Showers, Managing Editor

YARMOUTH, Maine — In light of surprising burglary statistics, Veronica Moturi of Brinks Home discusses the latest in residential security systems, including the evolution into home automation, the leverage of AI and more.  In the United States, as many as 3,062 burglaries occur every day, according to the FBI’s Uniform Crime Reporting (UCR) Program; however, only 25% of Americans have a home security system, according to SafeWise.  We took some of our pressing...

Artificial Intelligence (AI), Brinks Home, home automation, Residential Security, Veronica Moturi, Video Analytics


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Buncombe County ECC goes live with TMA’s Automated Secure Alarm Protocol

July 11, 2024SSN Staff

MCLEAN, Va.—The Monitoring Association (TMA) announced that the Buncombe County Public Safety Communications Center (BCPSC) became the 145th Emergency Communications Center (ECC) in the United States and the 13th ECC in the state of North Carolina to implement the Automated Secure Alarm Protocol (ASAP).  Launched in 2011 as a public-private partnership, TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring centers...

ADT, Affiliated Monitoring, Alert360, Automated Secure Alarm Protocol (ASAP), Brinks Home, Buncombe County Public Safety Communications Center (BCPSC), CPI Security, Dynamark Monitoring, Emergency Communications Center (ECC), Guardian Protection, Johnson Controls (JCI), National Monitoring Center (NMC), Protection One, Quick Response, Rapid Response Monitoring, Securitas, Security Central, The Monitoring Association (TMA), United Central Control (UCC), Vector Security, Vivint


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Natalie Bracamontez

Emerging Leaders Under 40

Emerging Leaders Under 40: Natalie Bracamontez, VP, marketing and customer engagement, Brinks Home

June 10, 2024Cory Harris, Editor

YARMOUTH, Maine—Natalie Bracamontez, 33, is the VP of marketing and customer engagement for Brinks Home, based out of Dallas. Find out what her roles and responsibilities are, what being an Emerging Leader Under 40 means to her, what attracts her to the security industry as a young leader, and more.  SSN: In 100 words or less, summarize your current role, outlining responsibilities and length of service. BRACAMONTEZ: I began my security career in customer and...

Brinks Home, Emerging Leaders Under 40, Natalie Bracamontez


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Florida ECC goes live with TMA’s Automated Secure Alarm Protocol

May 21, 2024SSN Staff

MCLEAN, Va.—The Monitoring Association (TMA) has announced that the Palm Beach County Fla. Sheriff's Office became the 144th Emergency Communications Center (ECC) in the U.S. and the 11th in the state of Florida to implement TMA’s Automated Secure Alarm Protocol (ASAP).  Launched in 2011 as a public-private partnership, TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring centers to ECCs.   Palm...

ADT, Affiliated Monitoring, Alert 360, Automated Secure Alarm Protocol (ASAP), Brinks Home, Dynamark Monitoring, Emergency Communications Center (ECC), Everon, Guardian Protection Services, Johnson Controls (JCI), National Monitoring Center (NMC), Palm Beach County Sheriff's Office, Protection One, Rapid Response Monitoring, Securitas, Security Central, The Monitoring Association (TMA), United Central Control (UCC), Vector Security, Vivint


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Brinks Home introduces Vacation Watch and Package Detection

April 16, 2024SSN Staff

DALLAS – Brinks Home announced two new firmware update features for its home security platform, Vacation Watch and Package Detection. Vacation Watch allows homeowners to seamlessly create temporary “Escalated Events” rules via the Brinks Home website or mobile app to automatically enable recording while away. Package Detection ensures homeowners are the first to know when a package is delivered. With Vacation Watch and Package Detection, Brinks said that customers can experience...

Brinks Home, firmware update, home security, Jonah Serie, Video Monitoring


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